Move your balance back to your wallet
Withdrawals mirror the deposit flow. Head to the cashier, switch to the withdrawal tab and pick the same wallet or bank account you used to fund the account. Enter the amount, confirm your identity if we ask and the payout queue begins. We verify every withdrawal to protect your account; once cleared, the funds leave our system and arrive in your bKash,
Nagad or Rocket wallet according to each network's schedule. You can track the status under account history, and our Bangladesh support team answers questions if a transaction sits longer than expected.
- Open the withdrawal section — Log in, tap the chip icon and switch to withdrawals. The same wallet row appears; select the method that matches your deposit preference.
- Enter the payout amount — Type the amount you want to withdraw. The system shows any minimum threshold and checks your verified status before the request proceeds.
- Complete account verification — If we need identity confirmation, upload your document under account settings. Verification usually finishes within hours, and you only do it once.
- Receive your funds — We release the payout once verification clears. Your wallet or bank processes the incoming transfer, and you see the final credit in your app shortly after.